Billing & Terms Conditions

Overview

This Billing & Terms Conditions page outlines the policies that govern your transactions and interactions with Rivora (rivora.shop). By using our website and placing orders, you agree to comply with these terms. Please read this information carefully.

General Terms

  • Eligibility: You must be at least 18 years old or have the consent of a legal guardian to place an order on our site.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account.

Order Placement

To place an order:

  1. Browse our product catalog and select your desired items.
  2. Add items to your cart and proceed to checkout.
  3. Review your order details, including quantities and total price.
  4. Provide shipping and billing information, and select your payment method.
  5. Submit your order for processing.

Billing Information

  • Payment Authorization: All payment methods are subject to verification and authorization. We reserve the right to refuse or cancel any order due to payment processing issues.
  • Pricing: Prices are displayed in USD or GBP (depending on your location) and are subject to change without notice. The total amount charged will be the price displayed at the time of purchase, plus applicable taxes and shipping fees.
  • Sales Tax: Rivora collects sales tax on orders where required by law. The applicable tax rate is calculated based on your shipping address.

Payment Methods

We accept various payment methods to provide convenience for our customers. Refer to our Payment Methods page for detailed information on accepted payment options.

Order Confirmation and Acknowledgment

After placing an order, you will receive an email confirmation containing your order number, summary, and estimated delivery date. This confirmation does not signify acceptance of your order, which is subject to our review and approval.

Cancellations and Modifications

If you need to cancel or modify your order, please contact us immediately at support@rivora.shop. We will do our best to accommodate your request before the order is processed. Once an order has been processed, we cannot guarantee modifications.

Refunds and Charges

Refunds for returned items will be processed according to our Return and Refund Policy. Please allow 7 to 10 business days for refunds to be credited back to your original payment method.

Limitation of Liability

Rivora is not liable for any indirect, incidental, or consequential damages arising from your use of our website or your inability to use it. Our liability is limited to the amount you paid for the product.

Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page, and your continued use of our website following any changes signifies your acceptance of the new terms.

Contact Us

If you have questions or concerns regarding these billing terms and conditions, please reach out to our customer service team at: